Last updated: January 2026

Bet1 Privacy Policy —
Your Data, Your Rights

Everything you need to know about how your personal data is protected at bet1, what information is collected, and how it is used — all clearly explained here.

SSL Encrypted No data sales Your Rights Are Protected Available in Bengali
256-bit
SSL Encryption
Secure
Data retention
Zero
Sold to third parties
Complete
You're in Control
Encrypted
All Transactions
Confidential
Personal Information
Transparent
Data Usage Policy
Secured
Financial data

How does bet1 protect your information?

Six things that make bet1's privacy policy stand out

Advanced Encryption Technology

Bet1 uses 256-bit SSL encryption — the same technology used by the world's leading banks. Every login, deposit, and withdrawal takes place over an encrypted channel.

Separate Secure Server

Members' personal and financial data is stored on separate, secured servers — never combined with operational funds. Regular security audits are conducted.

No Data Sold to Third Parties

Bet1 never sells your personal data to any third party. In limited cases where minimal data is shared with partners for operational purposes, this is clearly outlined in this policy.

Your control over your data

As a registered member, you can view, correct, or request deletion of your personal data. Contact our support team and the matter will be handled within 7 business days.

Option to Opt Out of Marketing Communications

You can opt out of promotional emails or SMS at any time. Update your notification preferences through Account Settings or by contacting the support team.

Regular security audits

Bet1's security systems are regularly audited by independent third parties. Any vulnerabilities identified are addressed promptly. We make no compromises when it comes to protecting your data.

About this policy

This privacy policy applies to all services on the bet1.cash website and mobile app. By using bet1, you are considered to have read and accepted this policy. For any questions, contact us at support@bet1.cash.

1 Policy Overview & Scope

Bet1 considers the privacy of Bangladesh players its top priority. This policy explains what information is collected when you register, log in, or use any service on bet1 — why it is collected and how it is managed.

This policy is built in accordance with international data protection standards and the regulations of bet1's licensing authority. bet1's commitment to protecting personal data is unwavering — it is not merely a legal obligation, but a core part of our values.

In Brief

Your data belongs to you. bet1 only retains information necessary to provide its services, and that information is kept under strict security.

2 What Types of Information Are Collected

Bet1 collects two types of information — data you provide directly and data collected automatically while you use the platform.

Information Provided Directly:

  • Name, mobile number, and date of birth provided at registration
  • Identity and address documents submitted for KYC verification
  • Mobile banking number used for payments
  • Messages & Complaints Sent to the Support Team
  • Information provided when participating in surveys or competitions

Automatically Collected Information:

  • Device type, operating system, and browser version
  • IP address and approximate location
  • Time spent on the platform and pages visited
  • Gaming activity history — records of bets, wins, and losses
  • Information collected through cookies and tracking technologies
Data Type When it is collected Mandatory?
Name and mobile number At registration Yes
Date of Birth At registration Yes (18+ verification)
ID Document During KYC Verification On large withdrawals
Payment information On deposit/withdrawal Yes
Gaming History In every game session Automatic

3 Purpose of data use

Bet1 uses collected data solely for specific, legitimate purposes. No unnecessary data is retained, and none is used beyond its intended purpose.

  • Account Management: For login, security verification, and account protection.
  • Payment Processing: To process deposits and withdrawals accurately.
  • Legal compliance: To comply with AML (Anti-Money Laundering) and KYC regulations.
  • Customer support: To properly address your complaints or questions.
  • Platform improvement: To analyze and improve your gaming experience.
  • Promotions & Offers: To notify you of relevant bonuses based on your preferences (only with your consent).
  • Fraud Prevention: To detect suspicious activity and keep the platform secure.
  • Responsible Gaming: To identify potentially problematic gaming behavior and offer support.

Using your data beyond the purposes stated above is a violation of this policy and contrary to bet1's principles.

4 Data Storage & Security Measures

Bet1 uses a multi-layered approach to ensure the security of your data:

  • Transfer Encryption: 256-bit TLS/SSL encryption is applied to all data transfers.
  • Storage encryption: Stored data is also encrypted — only authorized personnel can access the portions relevant to their role.
  • Access Control: No staff member can access information beyond the scope of their role — strict permission levels are enforced.
  • Regular Backups: Data backups are performed regularly and stored in a separate secure location.
  • Penetration Testing: Our systems are tested by independent security experts at least twice a year.

How long data is retained: Information for active accounts is kept until the account is closed. After closure, certain data may be retained for legal purposes for up to 5 years — after which it is permanently deleted.

Security Tip

Use a strong password to keep your account secure and never share it with anyone. Always log out after using an unfamiliar device.

5 Data sharing and third-party policy

Bet1 never sells your personal data to third parties. However, to operate its services, a limited amount of information may be shared with specific partners in certain situations:

  • Payment processor: Information required to verify transactions with bKash, Nagad, and Rocket is shared — only the minimum data necessary to complete the transaction is transmitted.
  • KYC verification service: Licensed third-party providers may be used for identity verification. These providers are also bound by strict confidentiality agreements.
  • Game Provider: Session data is shared to run games from providers like Evolution and Pragmatic Play. No personally identifiable information is transmitted.
  • Law Enforcement: Upon receipt of a valid legal order, relevant information may be disclosed to government authorities — this is a legal obligation.

Your data is not shared with any party outside of those listed above. All third parties working with bet1 are bound by a strict data processing agreement.

6 Cookies and tracking technologies

Bet1 uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience on the platform.

Bet1 uses three types of cookies:

7 Protection of Minors' Data

Bet1 is strictly prohibited for anyone under 18. We do not knowingly collect data from minors, nor do we provide any services to them.

Date of birth is verified at registration. If there is any suspicion that an account belongs to a minor, bet1 will investigate and take appropriate action, including deleting any data collected.

If anyone under 18 lives in your household, we recommend installing parental control software on your device. bet1's Responsible Gaming You can find more information about this on the page.

8 Your Data Rights

As a bet1 member, you have specific rights over your own data. To exercise any of these rights, contact our support team — requests are typically handled within 7 business days.

  • Right to Access: You can request to know what information bet1 holds about you.
  • Right to rectification: You can request corrections to any inaccurate or incomplete information.
  • Right to Erasure: In certain circumstances, you may request that your data be deleted (though some information may be required to be retained for legal reasons).
  • Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be temporarily restricted.
  • Marketing Opt-Out: You can opt out of promotional communications at any time.
  • Data portability: You may request a copy of your data in a structured, commonly used format.

9 Policy Updates & Contact

Bet1 may update this Privacy Policy at any time. For any significant changes, members will be notified in advance via their registered mobile number or email. The date of the latest update will always be shown at the top of the page under "Last Updated".

Continuing to use bet1 after a policy update will be considered your acceptance of the revised terms. We recommend checking this page regularly.

For any privacy-related questions or concerns:

Contact us

Email: support@bet1.cash
Live Chat: Click the chat button at the bottom right of any page on bet1.cash.
Response time: typically within 2 hours, no longer than 24 hours.

Your Data Rights — At a Glance

As a bet1 member, you have the following rights

Right to access

You can find out what information bet1 holds about you.

Right to Rectification

You may request corrections to any inaccurate information.

Right to erasure

You can request that your data be deleted under certain conditions.

Right to Opt Out of Marketing

You may request to stop receiving promotional messages.

Data Portability

You can request a copy of your data in a structured, portable format.

Right to restrict processing

In certain cases, you can request that data processing be temporarily paused.

Frequently Asked Questions

Two things many members want to know

Claiming the welcome bonus is straightforward — once you complete registration, simply make your first deposit and the bonus is automatically credited to your account. A few things to keep in mind: make sure your deposit is at least ৳500, as anything below that won't trigger the welcome bonus. Sometimes a promo code is required before making the deposit — in that case, On the Promotions Page find that code. Bonus credit usually takes a few minutes to appear — if it hasn't arrived after 15 minutes, please contact our support team. Specific wagering requirements apply to bonus use, and these are Terms & Conditions Full details are available on the page. The bonus can only be claimed once — if the same person claims it through multiple accounts, all accounts may be suspended.

bet1 offers the option to use its interface in Bengali, a language support feature added specifically with Bangladeshi users in mind. To change the language, look for the language selection option at the top of the page or within your account settings. Once you select Bengali (Bangladesh), the entire interface will switch to Bengali. The same feature is available on the mobile app — simply go to the Language option in the settings to make the change. After switching the language, it may take a few seconds for the page to refresh. If the language change does not work or you encounter any issues, contact the support team and they will be happy to help.

Play with Peace of Mind — Your Data Is Safe

Your privacy is our top priority at bet1. Backed by SSL encryption, segregated trust accounts, and transparent policies, we're here to protect you. Join today.

⚠️ Strictly prohibited for anyone under 18. Please gamble responsibly. Responsible Gaming View the page.

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